Professional help for peers

You are not alone in your search for answers.

In addition to the power of peer contact, there are professional helplines and services that offer (ex-)cancer patients and their loved ones free information, emotional support, and guidance — from practical questions to psychological support.

Below you will find reliable and recognized organizations where you can go for tailor-made professional help.

What can you expect?

These professional services offer you:

  • emotional support and conversation with trained professionals.
  • referral to specialized help (such as psychologists or social services).
  • answers to questions about practical and social aspects, such as work, insurance, or care.
  • Scientifically substantiated information about your diagnosis, your treatment, ongoing studies, and medical questions.
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When can professional help be useful?

Ces services professionnels vous offrent :

  • when feelings of uncertainty or stress affect your daily life;
  • if you need clear information about treatments or practical matters;
  • with feelings of sadness, anxiety, or overload;
  • if you have questions about how to support your loved ones.

When you have questions, it can help to find the right support.
Depending on your question, you can contact various organisations, each with their own expertise.

Cancerinfo — Foundation against Cancer

A free and confidential information and support service for everyone affected by cancer.


Professionals (doctors, psychologists, nurses and social workers) listen to your questions about the general medical, social or emotional aspects of cancer and help you further with information and advice.

More info via the Cancerinfo website of the Foundation against Cancer..

Cancer Line — Stand Up Against Cancer 

The Cancer Line is ready for (ex-)patients and their loved ones for a listening ear, expert advice, and information on general medical, psychological, social and legal aspects of cancer.

You can contact anonymously via phone, email, chat, or video call
📞 0800 35 445 - 📧 kankerlijn@komoptegenkanker.be

More info via the Cancer Line website of Stand Up Against Cancer..

My Cancer Navigator — Anticancer Fund 

Reliable, scientifically substantiated information – as a complement to your treatment team.

A diagnosis of a rare or complex tumour often brings extra uncertainties. In specialised reference centres you receive high-quality care, but questions sometimes remain.

They can answer the following questions:

  • What exactly does my diagnosis mean?
  • Are there other scientifically proven treatment options (including abroad)?
  • Is a particular therapy (e.g. immunotherapy) relevant for me?
  • Are there new medical developments?
  • Are there ongoing clinical trials for which I might be eligible?
  • What does a genetic mutation mean for me and my family?
  • Is what I read online correct?
What My Cancer Navigator does:
  • Makes medical uncertainties understandable.
  • Answers medical questions based on scientific evidence in a comprehensible way.
  • Communicates whether scientific data exists or not.
  • Helps you have a more focused discussion with your treating physician.

      My Cancer Navigator contributes to a broader and better-informed perspective, without undermining your existing treatment.

    What My Cancer Navigator explicitly does NOT do:

    It is important to be clear about this:

    • No second opinion
    • No treatment advice or decision
    • No replacement for your treating doctor or care team
    • No prescriptions or medical interventions

    My Cancer Navigator does does not take over the role of your doctor, but supports you with information so that you can make the right choices together with your treatment team.

    Always discuss the information with your treating specialist.

    Contact